Contents
Introduction: Writing a Book on
Business and Terror
1
CHAPTER 1:
THE ASSAULT ON
THE ECONOMY
‘‘Very simply, the people stopped
coming.’’
—ARI MAROM, ISRAEL MINISTRY OF
TOURISM
7
CHAPTER 2:
MEETING THE
THREAT
we’ll make a fortune here. We’ll
never go back to the old ways.
The intifada has been a school
for us.’’
—RAPHY WEINER, GENERAL MANAGER,
DANIEL HOTEL
41
CHAPTER 3:
MANAGING THROUGH
THE CRISIS
‘‘We understand that we have to
excel and be better than in more
normal times. We can’t allow the
red lights to start
blinking in the minds of our
customers.’’
—MOTI BONESS, PRESIDENT, ISRAEL
AIRCRAFT INDUSTRIES
83
TLFeBOOK
viii _ CONTENTS
CHAPTER 4:
ELEVEN MONTHS’
ANNUAL LEAVE
‘‘There are days, when tensions
are particularly high,
when I call my managers and ask
them to bring their guns.’’
—BARUCH PELED, MANAGING DIRECTOR,
MANGO DSP (MANUFACTURER
OF DIGITAL SIGNAL PROCESSORS)
125
CHAPTER 5:
THE UNIQUE ROLE
OF THE BUSINESS COMMUNITY
‘‘I hate the idea that only
generals and politicians are handling these
issues. It’s time for us
businesspeople to take part.’’
—BENNY GAON, CEO, GAON HOLDINGS
(CAPITAL INVESTMENT FIRM)
167
CONCLUSION:
PREPARING FOR
THE LONG HAUL
‘‘We don’t even refer to it as a
‘crisis’ anymore; it is normal life for us now.’’
—JANOS DAMON, DIRECTOR, ISRAELI
HOTEL MANAGERS ASSOCIATION
205
